Who we are

We are DNA Games, a tabletop gaming store located in Bude, Cornwall, offering products in-store and online through our website https://www.dna-games.co.uk. This policy explains how we collect, use, store, and protect your personal data when you shop with us, either in-store or online.

Cookies

Our website uses cookies to enhance your browsing experience:

  • Login cookies (2 days or 2 weeks with “Remember Me”)
  • Screen display preference cookies (1 year)
  • Comment-saving cookies (1 year)
  • Temporary cookies for session verification

You can adjust your cookie settings via your browser preferences.

Embedded content from other websites

Articles or pages may contain embedded content (e.g. YouTube videos, maps, etc.) which behave as if you visited those third-party websites. These sites may collect data, use cookies, and track your interaction with their content. Please review their privacy policies for further details.

Who we share your data with

We may share your data with the following:

  • Payment providers (e.g. Stripe, PayPal) – to process transactions securely
  • Shipping partners – to deliver your purchases
  • IT and support providers – who help manage our site and services
  • Regulatory bodies or law enforcement – when legally required

All third parties are contractually bound to process your data in compliance with UK GDPR.

How long we retain your data

How Long We Retain Your Data

Newsletter data: retained until you unsubscribe

Customer accounts: retained until you request deletion

Order records: retained for 6 years for tax and legal purposes

Comments: retained indefinitely, along with metadata

What rights you have over your data

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Data Security

We take data protection seriously and implement appropriate technical and organisational measures to protect your personal information. This includes encryption, access controls, and secure hosting.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Data may also be stored and processed outside the UK if using third-party services, but always under equivalent safeguards.

Contact Us

If you have questions about this policy or would like to exercise your rights, please contact:

DNA Games
Email: info@dna-games.co.uk
Address: Unit 4B, Kings Hill Industrial Estate, Bude Cornwall, EX23 8QN.